Many estate agents treat buyers differently than sellers, we never have and never will.
For us, the buying process is about building a relationship with you and listening to your needs so we can show you properties that fit what you want from a home.
As cheesy at it sounds, we see our roles as matchmakers, we honestly do.
Having experienced the highs, lows and emotional extremes of buying different homes, we know ourselves it can be a rollercoaster and that is why we care about treating everyone with the same respect. You are not just a name and number on a database with us. You will not be aggressively upsold financial services or shown unsuitable properties.
You will be treated with honesty, courtesy and warmth because that is how we are as people and it’s what we believe in as an agency.
Here's what you can expect when buying with us.
- We listen. When you contact us about a property you are interested in, we will take the time to learn about you, your situation and your property needs. The last part is vital because by listening to what kind of home you are looking for; we can ensure your time isn't wasted by being shown homes that don't fit your requirements.
- We communicate. From the initial call to accompanying you on viewings, we will stay in touch. This includes letting you know when suitable new properties come to the market and swift feedback from buyers on offers you've made.
- We follow up. When an offer is accepted, we will ensure the progression of the sale is monitored and managed correctly. We liaise with all parties such as solicitors, mortgage providers and the sellers to get the deal done in a timeframe that works for all involved.
- We are available. The sales process can be a challenging one and we realise you will have many questions along the way. That is why we always make ourselves available at a time that suits you (within reason). You will be given Barry’s mobile number and a guarantee that we will get back to you within 24 hours.
- We care. Ultimately by helping you sell or buy a home we earn our living. As a local family run estate agency, your move matters to us. That’s why we do all we can to make sure your experience is an enjoyable and successful one.
To have a chat about what you want from your next home, get in touch by clicking here.
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