It pains us to say this, but a recent survey found people were more likely to trust a traffic warden or a lawyer than an estate agent.

When it comes to telling the truth, it seems that only politicians have a worse reputation than estate agents (source: YesHomebuyers.com)

As you can imagine, this frustrates us, but we can relate having had our own bad experiences over the years when buying our own home.

Firstly, we’re a hardworking, family run St Neots business with a great track record – just ask our happy clients. We know there are some cowboys out there and thankfully, the industry is working to weed them out, but we hate being tarred with the same brush, we’re not ALL the same.

Secondly, selling a home is one of the most significant transactions a person makes in their lifetime. We hate to think that people are being led through that process by someone they think is a consummate liar. It just makes the whole experience more stressful.

So, we’ve put together a few things to look out for when you’re hunting for an estate agent you can trust.
Word of Mouth

Speak to friends and family about their experiences selling. Don’t just ask them to name a good agent but dig deeper to find out: how long it took them to sell their property, if the agent’s valuation was realistic, who conducted the viewings and if the customer service was up to scratch.

Marketing Research

Identify popular agents and scrutinise how they market their properties. Look for good quality photography and well-written property descriptions as these are vital ingredients for achieving top price. Dodgy snaps of cluttered rooms and minimal information, should set off alarm bells. What do they offer that others don’t?

Are they Registered?

All UK estate agents who deal with residential properties must register with either the Property Ombudsman or the Property Redress Scheme. These organisations deal with customer complaints (hopefully, you won’t have any, but it’s good to have peace of mind). If they’re not registered, steer clear.

Realistic Valuation

If an agent vows to sell your home for a price that far exceeds market trends or your expectations, be suspicious. They’re either over-promising to win your custom or clueless (or both!). Either way, buyers won’t buy it (literally), and you’ll wind up dropping the asking price later. Don’t fall for this time-wasting exercise.

At Butler Residential we cover Cambridgeshire and Bedfordshire and only work with a select number of clients at a time, to ensure you get the level of customer service you deserve.

To find out more about why people in St Neots, Buckden, Southoe, Great Paxton, Blunham, Sandy, Gamlingay, Great Denham, Wootton and Wixams Village to date, have been trusting us with their home sales, give us a call or check out our five star google reviews. https://butlerresidential.co.uk/reviews-and-testimonials

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